Terms of service

TERMS OF SERVICE

OVERVIEW

Welcome to VeraLife.

Throughout the site, the terms “we”, “us” and “our” refer to VeraLife Ltd. We operate this website and store, including all related content, products, and services (the “Services”).

By accessing or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you must not use our Services.

SECTION 1 – ELIGIBILITY & ACCOUNT

By using our Services, you confirm that you are at least 18 years old.

You agree to provide accurate, complete, and current information when making a purchase. You are responsible for maintaining the confidentiality of your account details and for all activity under your account.

SECTION 2 – OUR PRODUCTS

We aim to present our products as accurately as possible. However, colours and appearance may vary depending on your device.

All product descriptions and availability are subject to change without notice.

Our products are designed for general use. They are not a substitute for professional medical or dental advice.

SECTION 3 – ORDERS

When you place an order, you are making an offer to purchase.

We reserve the right to accept or reject any order. Your order is only confirmed once payment has been received and processed.

If we cancel or amend your order, we will notify you using the contact details provided.

All purchases are subject to our Refund Policy.

SECTION 4 – PRICING & PAYMENT

All prices are listed in GBP (£) and may change at any time.

Prices do not include delivery costs unless stated.

You agree to provide valid payment details and authorise us to charge the full amount of your order.

SECTION 5 – SHIPPING & DELIVERY

Delivery times are estimates and not guaranteed.

We are not responsible for delays caused by couriers or events outside our control.

However, responsibility for goods remains with us until they are delivered to you, in accordance with UK consumer law.

SECTION 6 – INTELLECTUAL PROPERTY

All content on this website (including text, images, branding, and design) is owned by VeraLife Ltd and protected under UK and international intellectual property laws.

You may not copy, reproduce, or use our content without permission.

SECTION 7 – THIRD-PARTY SERVICES

Our website may include links or tools from third parties. We are not responsible for their content or services.

Use of third-party services is at your own risk.

SECTION 8 – SHOPIFY PLATFORM

Our store is hosted on Shopify. All purchases are made directly with VeraLife Ltd.

Shopify is not responsible for any transactions, products, or disputes between you and us.

SECTION 9 – PRIVACY

Your personal information is handled in accordance with our Privacy Policy.

SECTION 10 – FEEDBACK

If you submit reviews, suggestions, or feedback, you grant us the right to use it for business and marketing purposes.

SECTION 11 – ERRORS & OMISSIONS

We reserve the right to correct any errors, inaccuracies, or omissions on our website, including after an order has been placed.

SECTION 12 – PROHIBITED USE

You must not use our Services for:

  • Any unlawful purpose
  • Fraud or misuse
  • Harassment or harm
  • Interfering with website security

We may suspend or terminate access if these Terms are violated.

SECTION 13 – PRODUCT USE DISCLAIMER

Our products must be used as directed.

We are not responsible for misuse or use outside of provided instructions.

If you have any medical or dental concerns, you should consult a qualified professional before use.

SECTION 14 – TERMINATION

We may suspend or terminate your access to our Services at any time if you breach these Terms.

SECTION 15 – DISCLAIMER OF WARRANTIES

Our Services and products are provided “as is” and “as available”.

We do not guarantee uninterrupted or error-free use of our website.

SECTION 16 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, VeraLife Ltd shall not be liable for any indirect or consequential losses arising from use of our Services or products.

Nothing in these Terms limits or excludes liability for:

  • Death or personal injury caused by negligence
  • Fraud or fraudulent misrepresentation
  • Any matter that cannot be excluded under UK law

SECTION 17 – INDEMNIFICATION

You agree to indemnify and hold VeraLife Ltd harmless from any claims arising from your misuse of our Services or breach of these Terms.

SECTION 18 – SEVERABILITY

If any part of these Terms is found to be invalid, the remaining sections will still apply.

SECTION 19 – ENTIRE AGREEMENT

These Terms, along with our policies, form the entire agreement between you and VeraLife Ltd.

SECTION 20 – GOVERNING LAW

These Terms are governed by the laws of England and Wales.

SECTION 21 – CHANGES TO TERMS

We may update these Terms at any time. Continued use of our Services means you accept any changes.

SECTION 22 – CONTACT INFORMATION

VeraLife Ltd
20–23 Woodside Place
Glasgow
G3 7QL
United Kingdom

Email: business@veralife.co.uk