Shipping policy

Shipping Policy

At VeraLife, we aim to deliver your order quickly and reliably.

All orders are processed within 1–2 business days (excluding weekends and holidays). Once your order has been dispatched, you will receive a confirmation email with tracking information where available.

We offer standard shipping across the UK. Delivery times typically range between 2–5 business days, depending on your location and the courier used. Please note that delivery times are estimates and not guaranteed.

Shipping costs are calculated at checkout. We offer free shipping on orders over £20, and a standard delivery fee applies to orders below this amount.

Please ensure that your shipping address is correct at checkout. We are not responsible for delays or failed deliveries due to incorrect or incomplete address details.

Once your order has been handed over to the courier, VeraLife is not responsible for delays caused by the shipping provider, customs processes, or other factors outside our control.

If your order is significantly delayed or lost in transit, please contact us at business@veralife.co.uk, and we will do our best to assist you.